Terms of use

Max Grow Shop - Terms & Conditions

By placing an order in maxgrowshop you are accepting these Terms & Conditions.  

 §1  Age limit
For shopping at maxgrowshop you must be over 18 years old.

 §2 Payment conditions
All orders placed on maxgrowshop must be pre-paid to our account.
By placing your order you declare your willingness to pay for the ordered items as well as the shipping and service costs as indicated on this website.
The orders are thereafter sent the working day after the payment is received on our account.
Please note that until we dispatch your order we cannot guarantee full availability of the ordered items.
Usually our website is only refreshed once a day. This means, items labeled as available might nevertheless be sold-out. Same as not in stock products can be available.
Payment with credit cards: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro. Payments are processed by PayLane sp. z o.o. with headquarters in Gdańsk at ul. Norwida 4, postal code: 80-280, KRS: 0000227278.

 §3 Return
For returns of products, we ask you to first contact us by email at info@maxgrowshop.com, returns sent back without prior contact will not be accepted. All items sent back to us have to be in an untouched condition (in order for us to be able to re-sell them).

The customer has the right to return products within a time of 14 days after receiving the package. This means that the returned goods must reach Max Grow within this time limit. Max Grow charges for the actual transport cost of the order plus 15 euros per parcel as processing fee for returns. The customer stands the cost for freight both ways, that is from Max Grow to customer and back from the customer to Max Grow.

 §4 Warranty Cases
For warranty issues, please email us first with pictures of the goods and a description of the fault your item has. We thereafter take the decision whether the item should be sent back to us or not. The customer stands for all transportation costs in the case of use of warranty rigths.

 §5 Uncollected packages
For uncollected packages, customers bear the shipping costs back and forth. Uncollected packages are counted as returns and the paid amount for the goods will be paid back to the customer after a deduction of the shipping + administration fee of 15 Euro per parcel.

 §6 Confidentiality
We at maxgrowshop never give out our customers' personal information to a third party. No personal information is stored in our systems and each order is converted to a standard invoice 2 weeks after purchase. The owner of www.maxgrowshop.com online store is AS System company based in Poland, 43-300 Bielsko-Biala, Grazynskiego 12 street.

 §7 Other terms and conditions
Before shopping, you must accept that you will not use our products in conflict with the law of the given country.
 §8 Lowest price guarantee
Lowest price guarantee allow you to negotiate final price of your order. If you found same product with identical parameters in lower price*, send us link and we will try to go lower.

*product must be in regular price

§9 Cash on delivery
Cash on delivery packages will not be collected

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