MaxGrowShop Online Store

The website is designed to be easily used by our customers. At the moment of the purchase, you have to add the items and the shopping cart; after this, you have to follow the instructions to check out the order. Please be sure you fill in all the required information. For better service, please give us all the required data to make the delivery more accessible and contact you if it is needed. Suppose you are a frequent customer we recommend you to register on our website so you will not need to fill in all your information again.

Regarding the availability of the products, you will be able to notice whether they are in stock or not in the product description in the following way:

The green color means that it is available in large quantities,
The Yellow color is available in small amounts.
The Red color: means out of stock.

If the product you want is out of stock. We will notify you when it is available.

Delivery Information

We deliver worldwide.

The European Union Countries’ shipping costs are calculated when checking out your order. To see the current delivery price in the basket, select the country of delivery in the upper right corner of the page.

For orders outside the Europen Union, please contact us. Delivery costs have to be calculated individually, depending on the country.

Delivery Time

Delivery time to European Union countries is 3-5 business days starting from the next day after the package leaves our warehouse.

EU countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

We make an effort to guarantee that orders are shipped on the same day when the payment is confirmed. If you want your order shipped the same day before 14:00, if the payment for your order was posted after that time, the order will be packed and sent the next business day.

Orders set on a business day (Mon-Fri) before 14:00 will usually be sent in less than 24 hours (unless on a Friday, this will be sent on Monday as a priority). To the orders that are placed after 14:00 or on weekends/bank holidays, the order will be shipped within 1-2 business days starting when it is placed. We will normally dispatch your goods within 1-2 working days of placing the order. We will contact you in case of any stock issues that might affect the delivery of your order.

The delivery times are approximate (because of our use of a 3rd party courier), and the problems they might have are not under our control. The approximate delivery time excludes weekends and holidays. We will do everything possible so you can receive your order on time without any inconvenience. We are not responsible for any delays.

Weighty and voluminous items have extra costs derivated from the shipment. These items are indicated on the product's description page. If you have any questions about which products, don’t hesitate to contact us.

If you are thinking of placing a large order, we recommend you to contact us first, so we will be able to make the process easier for you. Discreet pallets send large orders, and the delivery time is higher due to their size. The delivery cost of the large orders is calculated individually.

Packaging & Delivery

The order is delivered discreetly; no mention of our shop name on the packaging, and any of the products will be visible. A Trusted courier will ship the order and deliver it to your door.

If no one is in to receive the order, the courier will try to deliver it again. If it isn’t possible, the courier will leave it at the closest access point. If the order isn’t claimed will be returned to us, we will have to extra charge the customer with additional return charges.

We will inform you of your order status. You will receive an e-mail with a tracking number when your order has shipped. The tracking number will be sent from the courier system. If you don’t receive any e-mail or automatic notifications about your order after placing it, please check the SPAM folder or contact us.

Delivery Address

MaxGrowShop is not in charge of the security of the ordered goods against theft or damage in any circumstance where the customer changes the delivery details after confirming their order or does not accept the goods in person. For example, customers moving delivery point to porch/door or leaving products with a neighbor, etc. MaxGrowShop recommends you always take your delivery in-person to ensure the safe transportation of your goods.

For purchases made by bank transfer, Paypal or bitcoins, your order will be sent to any address once the payment has been made.

Under UPS terms and conditions, by selecting Authorize Shipment Release, you authorize UPS to deliver packages addressed to you at the address indicated when no one is present to receive the order. In case of accepting, you will