PRIVACY AND COOKIE USAGE POLICY

Privacy Policy

MaxGrowShop maintains the security of any personal information provided by you. We are rigorously attached to the requirements of GDPR.

This statement aims to explain to you how we will treat the data we collect from you and guarantee that the data collected will be used following this privacy policy.

MaxGrowShop might make changes to the policy from time to time, and you will have the possibility to check it on our website. Make sure you check it to ensure you agree with the changes we possibly could have.


We might collect this information

Name, address, telephone number, and email address through the checkout (we do not save card details).
IP addresses and devices logged by our server when visiting our website.
Purchase history.
Demographic information such as preferences and interests.
Other relevant information is customer surveys and offers.

Use of the gathered information

The information we gathered is to understand your needs and provide a secure service, and for the reasons mentioned below:

To process orders and warrant that the order arrives at its destination safely.
We might use the information to provide you with better services and products.
To contact you in case of any problem with the order.
To keep a record of orders through your username. Also, in case of loss of physical receipts or any other inconvenience.
To send offers, discounts, etc.
We possibly contact you by email or telephone for marketing purposes from time to time. We might use this information to improve our website according to your interests.
We will only save the order information until it is necessary and only for customer services purposes.


Concerning credit/debit card transactions, bitcoin payments, PayPal, and Bitpay. Our payment processors might require your personal information for authorization out of the EEA (European Economic Area).
https://www.paypal.com/webapps/mpp/ua/privacy-full
https://bitpay.com/about/privacy

To improve users’ experience, we share analytics with PayPal.

At the moment of the shipping/delivery, the delivery companies DPD and UPS will use your information: full name, address, telephone number, and email concerning to give you swift delivery service. Check the following links:


https://www.dpd.com/pl/en/o-dpd/ochrona-danych-osobowych/
https://www.ups.com/pl/en/help-center/legal-terms-conditions/service.page?

We use Google Analytics and Google Cloud tools to provide you with a better website experience. Because of this, Google will be aware of IP addresses and information on browsing activity.


https://policies.google.com/privacy?hl=en
We will log facebook activity and analytical data on Facebook’s servers. https://www.facebook.com/about/privacy/

We are engaged to keep your information safe. To avoid any unauthorized use of your data, we have developed a physical, electronic, and administrative procedure to protect and keep secure the information we collect from you.

Cookies
It is a small file asking for permission to set down into your computer’s hardware. When you accept it, this helps to analyze web traffic and let us know how many times you visit certain websites. The web application it’s able to make tailored operations according to your needs, your likes, your dislikes, the information that has been able to gather, and also remembering information about your preferences.

MaxGrowShop uses traffic log cookies. These cookies support us in analyzing the data about our web traffic and making a better website according to our customer needs. This information is used only for statistical purposes, and then we proceed to remove the data from the system.

In general, our use of cookies is only to collect data on the use that you give to our website. The data allows us to provide you with a better service. At no time do cookies let us have access to your data, and we only have access to the information you share with us.


It is always your decision whether to accept or decline cookies. Some websites automatically accept them, but you have the right to go to settings and disable them. Please note that this might prevent you from taking full advantage of the website.

We care about your privacy

This page uses cookie files to provide its services in accordance to Cookies Usage Policy. You can determine conditions of storing or access to cookie files in your web browser.

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